Privacy Policy

1. Data Controller

The data controller for personal data collected through this website is:

Maurizia Martorella
Email: realehome.elba@gmail.com

Operational activities related to managing enquiries, bookings, and guest communications may be carried out by Arca Property Management Srl on behalf of the Controller via info@arcahospitality.it

2. Data Collected

Through this website, the following data may be collected:

• first name;
• last name;
• email address;
• phone number;
• message content;
• data necessary to manage the booking.

3. Purposes of Processing

Data is used to:

• respond to information requests;
• manage availability and bookings;
• organise the guest's stay;
• communicate with the guest;
• fulfil administrative and legal obligations.

4. Collection Methods

Data may be collected via:

• contact form;
• email;
• integrated booking system.

5. Booking System

This website uses a third-party booking system to manage reservations (Krossbooking).

6. Data Retention

Data will be retained for the time necessary to handle the request and comply with any applicable legal obligations.

7. User Rights

Users may exercise the rights provided under applicable law by contacting the Data Controller.

8. Updates

This policy may be updated from time to time.